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  • The Sunny Actuary
    The Sunny Actuary Humor in the workplace can improve productivity. This article describes a typical ...

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    • Authors: Anthony Batory
    • Date: Nov 2015
    • Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication; Communication>Persuasive communication; Communication>Written communication; Relationship Management>Staff management and motivation; Relationship Management>Team leadership; Technical Skills & Analytical Problem Solving>Innovative solutions
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Best practices; Actuarial Profession>Management skills; Actuarial Profession>Professional development
  • The Actuarial Ethicist: Jam Sandwich
    The Actuarial Ethicist: Jam Sandwich A short article on a hypothetical workplace dilemma that deals ...

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    • Authors: John West Hadley, Frank Grossman
    • Date: May 2011
    • Competency: Communication>Difficult message delivery
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Ethics; Actuarial Profession>Management skills
  • Managing in the 21st Century Part 2: The Employee Whisperer
    Managing in the 21st Century Part 2: The Employee Whisperer Managing in the 21st century. Entrepre ...

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    • Authors: John Dante
    • Date: May 2011
    • Competency: Communication>Difficult message delivery; Leadership>Change management
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills
  • How to Turn Suspects Into Prospects
    VP of sales that took place after a call. I was a young, excitable sales rep. As I recounted the call ... react when you posed the question what happens to your business if you don’t address the problem? Oops. I ...
    • Date: May 2017
    • Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication; Communication>Persuasive communication; Communication>Written communication; External Forces & Industry Knowledge>Actuarial methods in business operations; External Forces & Industry Knowledge>Actuarial theory in business context; External Forces & Industry Knowledge>External forces and business performance; External Forces & Industry Knowledge>General business skills; External Forces & Industry Knowledge>Internal forces and business performance; Leadership>Change management; Leadership>Influence; Leadership>Mentoring; Leadership>Professional network leverage; Leadership>Thought leadership; Professional Values>Ethical standards; Professional Values>Practice expertise; Professional Values>Public interest representation; Relationship Management>Relationships and trust; Relationship Management>Staff management and motivation; Relationship Management>Team leadership; Results-Oriented Solutions>Actionable recommendations; Results-Oriented Solutions>Assess decision effectiveness; Strategic Insight and Integration>Big picture view; Strategic Insight and Integration>Effective decision-making; Strategic Insight and Integration>Influence decisions; Strategic Insight and Integration>Management partnership; Strategic Insight and Integration>Strategy development; Technical Skills & Analytical Problem Solving>Incorporate risk management; Technical Skills & Analytical Problem Solving>Innovative solutions; Technical Skills & Analytical Problem Solving>Problem analysis and definition; Technical Skills & Analytical Problem Solving>Process and technique refinement
    • Publication Name: Innovators & Entrepreneurs
    • Topics: Actuarial Profession>Entrepreneurism; Actuarial Profession>Management skills; Actuarial Profession>Professional development
  • Passing the Torch Series: An Interview with Mark Freedman
    Passing the Torch Series: An Interview with Mark Freedman Cassie He and Linda Liu, two actuarial students ... Mark Freedman, the President-Elect of SOA to share with us his experience as an actuary, the challenges and ...

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    • Authors: Mark Freedman
    • Date: Apr 2013
    • Competency: Communication>Active listening; Communication>Difficult message delivery; External Forces & Industry Knowledge>General business skills; Leadership>Influence; Leadership>Mentoring; Leadership>Professional network leverage; Professional Values>Ethical standards; Relationship Management>Relationships and trust; Relationship Management>Staff management and motivation; Relationship Management>Team leadership
    • Publication Name: Actuary of the Future
    • Topics: Actuarial Profession>Competencies; Actuarial Profession>Management skills; Actuarial Profession>Qualifications; Actuarial Profession>Professional development
  • How to Handle Communication Mishaps in the Workplace
    Mishaps in the Workplace The author identifies miscommunication challenges that may exist in the workplace ... misunderstandings and communication mishaps, assumption of motive, and relational tension, and suggests clarifying ...

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    • Authors: David Miller
    • Date: Nov 2012
    • Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development
  • Model Governance Versus Normalized Policy Deviance
    Model Governance Versus Normalized Policy Deviance Model ... governance must deal with the effects organizational culture, including normalization of behaviors that are ...

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    • Authors: Robert Crompton
    • Date: Apr 2018
    • Competency: Communication>Difficult message delivery; Leadership>Change management; Leadership>Influence; Professional Values>Ethical standards
    • Publication Name: The Modeling Platform
    • Topics: Actuarial Profession>Best practices; Actuarial Profession>Management skills
  • Managing Difficult Employees
    presented at the 1999 Spring Meeting of the Society of Actuaries, held May 24-25 in Atlanta. The instructors ... instructors focus on increasing the awareness of managers to motivate, stimulate, and challenge their difficult ...

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    • Authors: Michael Braunstein, Nathaniel W Boughton
    • Date: May 1999
    • Competency: Communication>Difficult message delivery; Relationship Management
    • Publication Name: Record of the Society of Actuaries
    • Topics: Actuarial Profession>Management skills
  • Feedback That's Tough on Problems, Not on People
    Feedback That's Tough on Problems, Not on People How to offer constructive criticism and ... processes, nurture business relationships and get the outcomes you want. 4294990428 5/1/2012 12:00:00 ...

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    • Authors: Malory Fischer
    • Date: May 2012
    • Competency: Communication>Difficult message delivery; Relationship Management>Team leadership
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development
  • Alone Together: Introverts, Extroverts and Team Dynamics
    dynamics of introverts and extroverts, with an actuarial audience in mind. The article references the works ... works of author Susan Cain. Business intelligence;Career planning;Interpersonal skills;Management skills;Professional ...

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    • Authors: Mitchell Stephenson
    • Date: Jul 2017
    • Competency: Communication>Difficult message delivery; Communication>Oral communication; External Forces & Industry Knowledge>General business skills; Leadership>Influence; Relationship Management>Relationships and trust; Relationship Management>Staff management and motivation; Relationship Management>Team leadership
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Competencies; Actuarial Profession>Management skills; Actuarial Profession>Professional development